Tesla owners are the most satisfied with their cars — Consumer Reports survey



Consumer Reports has released its 2020 most and least liked car brands of the year survey results. Tesla has once again topped the chart because Tesla owners are the most loyal ones amongst car buyers.

Tesla has a winning streak when it comes to car owner satisfaction and loyalty surveys that Consumer Reports has conducted over the years. In 2019, Consumer Reports reported that Tesla owners are the most in-love with their cars.

Last year, Tesla Model 3 was the only American born and made car included in Consumer Reports’ 2020 top picks.

With 88 points out of 100, Tesla beats all the other major car brands present in the United States. Tesla scored the highest in the areas of Driving, Comfort, and In-Car Electronics (see chart below). Competing car brands seriously lack in the area of in-car electronics and in-car entertainment.

With the launch of the 2021 Tesla Model S and Model X, the Silicon Valley-based automaker has taken in-car entertainment to the next level by adding 10 Teraflops of gaming power, on par with the likes of PS5 and Xbox One. However, the 2021 Tesla Model S refresh was not counted in the survey and review yet.

Tesla Accessories by EVANNEX.
– Sponsored –

Before jumping to the results, let’s see how Consumer Reports measures these results:

How We Rate Satisfaction

Results are from the 2020 Annual Auto Surveys on 369,000 vehicles. Data from the 2018 to 2020 model years (plus a few 2021 models) were used, provided a vehicle wasn’t significantly changed over that time. Some ratings might be based on a single model year. The Would Buy Again score is based on the percentage of owners who responded “definitely yes” to the question of whether they would buy the same vehicle if they had it to do all over again (considering price, performance, reliability, comfort, enjoyment, etc.). Factor ratings were determined based on the percentage of owners who said they were “very satisfied.” Driving reflects acceleration and handling. Comfort includes seats, noise, and ride. Value determines whether owners felt they got what they wanted relative to the purchase price. In-car electronics refers to the ease of using the infotainment systems and Bluetooth. Cabin storage is storage spaces between seats, in cup holders and the dashboard, and other storage, not including trunk space. For more information, see CR’s Guide to Car Reliability.

Consumer Reports
Consumer Reports survey results for The 2020 Most and Least Liked Car Brands.
Consumer Reports survey results for 2020 Most and Least Liked Car Brands. Read the full report on CR website.

Customer satisfaction for the Tesla owners is likely to even increase this year as the automaker expressed its efforts in the after-sales service area in the Q4 2020 Earnings Call.

Stay tuned for more interesting Tesla & Elon Musk news, follow us on:
Google News | Flipboard | RSS (Feedly).

Iqtidar Ali
Iqtidar Alihttp://www.teslaoracle.com
Iqtidar has been writing about Tesla, Elon Musk, and EVs for more than 3 years on XAutoWorld.com, many of his articles have been republished on CleanTechnica and InsideEVs, maintains a healthy relationship with the Tesla community across the Social Media sphere. You can reach him on Twitter @IqtidarAlii

Latest News

Tesla Roadster to get radical design changes, an even better 0-60 time, and shipped next year — Elon Musk

Tesla (TSLA) CEO Elon Musk dug some of his old X posts (tweets) from 2018. These buried tweets were...

Vandals fail to break the Cybertruck glass in California — Elon Musk says it’s the finest in apocalypse defense technology

A Tesla Cybertruck owner and influencer Arash Malek (@MinimalDuck) from California is the first one to face vandalism on...

Cybertruck rust or just dust — and how to fix the issue

It has been almost 3 months since Tesla started delivering its most awaited electric pickup truck — the Cybertruck....

Study: The Current Generation of Students Is Pushing for Sustainable Electric Vehicles

Sustainability is a crucial factor directly influencing consumer choices, particularly among Gen Z students. Within the auto market, younger...
- Advertisement -

Starship 28 stacked on Booster 10 for the first time in preparation for Flight 3 orbital launch test

Yesterday, Elon Musk's SpaceX moved the next candidates for Starship Flight 3 to the Orbital Launch Mount (OLM) at...

Starship Flight 3 likely to reach orbit, Elon Musk explains the reason for Flight 2 explosion and achievements of 2023

This past Friday, SpaceX CEO Elon Musk gave almost an hour-long presentation at the Starbase Rocket Garden. The vibrant...

SpaceX ends 2023 with a major Starship Flight 3 milestone — 33 engine Booster 10 static fire test

Elon Musk's commercial spaceflight and space exploration company SpaceX completed its year with a major Starship milestone. On Friday...

Tesla Tips & Tricks

Cybertruck rust or just dust — and how to fix the issue

It has been almost 3 months since Tesla started...

Tesla owner melts snow off of his car using Defrost Mode in the extreme cold weather (video)

The actual test of an electric vehicle is conducted...

Here’s how Tesla Car Wash Mode works

Teslas are undoubtedly the world's most sophisticated production cars...

Tesla Quarterly Reports & Eearnings

- Advertisement -

You might also likeRELATED
Recommended for You